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7 mins read

Enterprise Secure Remote Access Solution

Authored by
John Jaisaree
Published on
February 6, 2026
Company: Multinational Consumer Healthcare - Confidential

Scaling Secure Remote Access Across Global Operations

A global CPG manufacturer needed to enable secure, standardized vendor remote access across 50 production sites worldwide. The objective was to support remote troubleshooting and maintenance while significantly reducing cybersecurity risk to critical operational technology (OT) systems.

 

The Global Challenge

The manufacturer required a secure and consistent remote access solution across its global production network. The approach needed to reduce OT cyber risk, integrate seamlessly with existing site operations, and align with established IT security frameworks—without disrupting production.

Comprehensive Solution Deployment

Our team of engineers deployed and integrated Claroty Secure Remote Access (SRA) across all production sites. The implementation included centralized authentication, multi-factor authentication, and full session monitoring and recording. Deployment activities were closely coordinated with site engineering and IT security teams to ensure smooth adoption and minimal operational impact.

Global Implementation Results

  • Site-Specific Documentation: As-built documentation for each location detailing architecture, access flows, and security controls
  • Team Enablement: Targeted training sessions for local operations and support teams
  • Global Standards: A unified remote access standard with centralized monitoring and audit capabilities

This global deployment established a secure, scalable remote access framework that improved operational efficiency while maintaining strict security controls across all manufacturing locations.

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